How to manage and remove disruptive employees.
Most managers understand capability and misconduct issues but struggle with the employee who’s actually good at their job but is somehow very disruptive and undermining. Difficult employees tend to be ahead of the legal game and know which buttons to press.
- Dismissals- Basic Principles
- Spotting a ‘Difficult Employee’
- Some Other Substantial Reason dismissal
- Avoiding constructive dismissals
- Positioning- what to say, when to say it
- Procedural safeguards
- Structural steps- tackling issues on the front foot
- Personality clashes
- The 'Reasonable Steps' defence
- Implied Terms – Trust and Confidence, Reasonable management Instructions etc.
- Common mistakes- responding to exit strategies